What is biothane?

It is basically a polyester webbing with a TPU or PVC coating that makes it more durable, waterproof, and easy to clean.

what length should my hands free leash be?

The length of a hands free leash is different for everyone. To measure for your hands free leash this is our suggested method: Take a cloth measuring tape and drape it over one shoulder and across your body to meet together on the opposite side of which the measuring tape is draped. Pinch the tape where it meets naturally at your hip and allow the tape to drop down to your dog's neck or collar if standing with you in an appropriate heel position. Take the number that is touching your dog's neck or collar and use this as a guide for your hands-free leash measurement.

How soon will i get my order?

Our turn around time varies depending on how many orders we have at a time. But, usually it is no more than a week.

What is your return policy?

We do not accept returns or offer refunds UNLESS there is something wrong with your item like a defect or something like that. If you do end up having an issue with your items, please reach out to us and we will do our best to make it right by fixing it or completely making a new one.